Adults Social Care modules including: Dementia, Reablement, Safeguarding (level 1), MCA, DOLS, Common Induction Standards and more.

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Conflict Management NASS
The course

This course is designed to refresh knowledge and ensure managers have up to date information to support the competency assessment of support staff in the workplace

Who it is for

The course is suitable for front line managers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care in Cambridgeshire and Northamptonshire

What you can expect to learn

During the course you will gain knowledge and be refreshed in all aspects of…

The Medicines Management in The Residential Setting (Adult Social care ) Medication Policy, to underpin all assistance with medication

  • The responsibilities of the line manager and support staff related to the safe administration of medication

  • How to obtain, store and transport medicines including controlled drugs, and be aware of key security

  • How to administer medicines safely including recording and record keeping

  • The Medication Risk Assessment Protocol and its use

  • The Medication Administration Record and supporting documents

  • How to practically assess medication administration competency using the Medication Competence tools

This half day training is for NASS staff carrying out assessment as advised on the NASS Training Matrix and has been developed to complement Section 14 of The Care Act in order to support Safeguarding Practitioners who may come into contact with vulnerable adults that may be experiencing domestic abuse. The training is focused on identifying and risk assessing domestic abuse in order to ensure appropriate support is in place to protect and safeguard those victims covering:

  • Understanding Domestic Abuse
  • Identifying Risk using the DASH Risk Assessment Model
  • Services available in Northamptonshire for Domestic Abuse Victims

[£40.00] Advertised price where not included in a Service Level Agreement and cost for cancellation/non attendance

This full day course from CCC Welfare Benefits Advice Team is suitable for Cambridgeshire-based staff looking to develop their knowledge about benefits for those who have long-term disabilities or who are unable to work because of sickness and who wish to:

•             Understand how the benefit claim process works

•             Know how to spot potential entitlement

•             Be aware of the claiming assessment processes for Personal Independence Payment and Employment Support Allowance

•             Understand the process and time limits to challenge a benefit decision

There are no entry requirements for this course

[£55-00] Advertised price where not included in a Service Level Agreement and cost for cancellation / non-attendance.

This three-hour course from LGSS is suitable for all support staff including supported living, residential, respite, adult placement and day services who are directly involved in food preparation and cooking activities.

Delegates would wish to:

•          Understand the importance of food safety

•          Know of suitable food preparation methods that will ensure prevention of contamination, multiplication of bacteria and the spread of infection

•          Know of the consequences and deviation of good food hygiene practices

•          Understand ways in which good hygiene practices can be promoted

This course is open to Cambridgeshire County Council Adult Social Care staff, Cambridge & Peterborough Foundation Trust social care staff & employees from Private, Voluntary and Independent Organisations in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees and for CPFT Social Workers to attend this course. There is a £40.00 charge for the wider CPFT workforce and the PVI sector in Cambridgeshire and Northamptonshire

A cancellation fee may be applied

TEC First! (Formerly Assistive Technology) – Course Summary

This one-day face-to-face course from LGSS is suitable for anyone working or volunteering in health and social care in Cambridgeshire who wishes to improve their knowledge of “Technology Enabled Care” provision in Cambridgeshire. The day will include interactive activities and reflective group discussion to help you to think TEC First! (Formerly Think ATT!)

Delegates will:

-Further enhance assessment skills in the area of TEC and gain more confidence in identifying potential solutions;

-Gain an understanding of how to refer to the service;

-Be provided with the tools to assess for interventions with more confidence.

This course is open to: Anyone working in Cambridgeshire delivering health and social care interventions and support planning and in addition employees from Private, Voluntary and Independent Organisations who are delivering health and social care interventions in Cambridgeshire.

There is no charge for attending this course.

PEG Awareness

Self enrolment

This six-hour face to face course from LGSS, Nutricia and cpft.nhs.uk  is designed for frontline managers / those who have responsibility for assessing the competency of their staff who administer medication via an enteral feeding tube who wish to:

•             Know of relevant basic anatomy and physiology

•             Gain a broad appreciation of the reason for home enteral feeding

•             Gain awareness of the need for specialist training and where to find it

•             Gain awareness of the issues involved with medicines

•             Know of the competencies required when administering medicines to people with home enteral feeding

(Support Workers requiring Level 3 specialist enteral feeding training should contact their Manager, in the first instance, who will contact Nutricia direct to arrange this.)

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector.

[£55-00] Advertised price where not included in a Service Level Agreement and cost for cancellation / non attendance.

This full day course from CCC Welfare Benefits Advice Team is suitable for Cambridgehsire-based staff supporting older people, their relatives and carers who wish to:

•             Recognise the importance of benefits for this client group

•             Understand the basic rules of relevant benefits

•             Understand the interaction of different benefits

•             Understand how means-tested benefits are calculated and how disability benefits are assessed.

There are no entry requirements for this course

[£55-00] Advertised price where not included in a Service Level Agreement and cost for cancellation / non-attendance

This half day course from LGSS Learning and Development Team is targeted at Cambridgeshire County Council (CCC) and CPFT staff based in Cambridgeshire who are required to:

Coordinate the arrangements for safeguarding meetings, and attend and take the minutes of the meeting; and store and share the minutes appropriately.

This course is only open to CCC and CPFT who has attended the Making Safeguarding Personal course in the past 2 years.

There is no charge for this course but a cancellation / non-attendance fee of £25 may be applied.

Consumers lose £5-10 billion to scams each year!

Friends Against Scams aims to protect and prevent people from becoming victims of scams by empowering communities to take a stand against scams.

This half day course from CCC’s Strengthening Communities Service is suitable for anyone working in Cambridgeshire who wishes to:

•             Understand the different types of scams, how to recognise scams and how scammers operate

•             Understand the effects of scams on people

•             Learn ways to protect yourself and others from scams

•             Learn what to do if you get scammed

There are no entry requirements for this course

There is no charge to attend this course. A cencellation fee may be applied.

This one-day face-to-face course from the Learning Disability Partnership’s Speech & Language Team and LGSS is suitable for support workers who support adults with learning disabilities who experience difficulty with eating and/or drinking (swallowing).

Delegates would wish to:

•             Learn how to make eating & drinking a safe and pleasurable experience

•             Recognise the specific difficulties experienced by adults with learning disabilities

•             Understand the link between these specific difficulties and poor health and quality of life outcomes

•             Learn how to modify drinks and meals

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £55 per person applies to: Private, Voluntary and Independent Organisations.

 A cancellation fee may be applied to all delegates

This two day course from LGSS Learning and Development is targeted at CPFT staff based in Cambridgeshire. 

It has been developed specifically for experienced trained professionals within adult social care and health who, as part of their role, are expected to co-ordinate Section 42 enquiries. 

It is also suitable for Managers responsible for supervising and supporting Safeguarding Adults Lead Practitioners.  

This course will enable staff to embed and consolidate their understanding of their roles and responsibilities relating to making enquiries.  It will endorse the use of best practice, using the Care Act Safeguarding principles and applying the ‘Making Safeguarding Personal’ approach when co-ordinating the Section 42 Enquiry. 

This course is jointly facilitated by the Head of Adult Safeguarding/Advanced Practitioner in Adult Safeguarding and the Safeguarding Adults Training & Development Manager.


Sensory Awareness

Self enrolment

This 3 hour course from LGSS is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care who come into contact with people with sensory impairments.

Delegates would wish to:

•          Understand the implications of loss / reduction of the senses

•          Gain a basic introduction to eye and ear anatomy using simulated practical experience.

•          Understand the main causes of vision loss and hearing loss and the implications for visual / hearing functioning

•          Understand basic positive interventions

•          Gain an understanding of different approaches in different cultures

This course is only open to Cambridgeshire County Council Adult Social Care staff, Cambridge & Peterborough Foundation Trust social care staff & employees from Private, Voluntary and Independent Organisations who are delivering health and social care interventions in Cambridgeshire. This could include support workers, Adult Support Coordinators or Social Workers

There is no charge for CCC employees and no charge for CPFT Social Workers to attend this course. There is a £30.00 charge for the wider CPFT workforce and the PVI sector

 A cancellation fee may be applied

Risk Assessor

Self enrolment

This half day course from the LGSS Health, Safety and Wellbeing Team is suitable for line managers, supervisors, and safety representatives, as an introduction or a refresher. It is an interactive and practical course, focussed on risk assessments to keep staff and clients safe in both residential settings and domiciliary care.

By the end of the session, participants will be able to:•            

  •   Explain why we carry out risk assessments;
  •   Describe what should be risk assessed;
  •   Identify when to risk assess, including when to review;
  •   Carry out risk assessments, including:

–       Hazard spotting;

–       Identifying what we already do to manage this;

–       Assessing the level of risk;

–       Identifying further control measures;

–       Setting timescales for action.

There are no entry requirements for this course

[£40-00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non-attendance.

This three-hour course from LGSS is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care.

Delegates would wish to:

•          Understand their responsibilities as a social care worker when assisting with practical skills

•          Understand health and social care values and what privacy and dignity mean in practice

•          Understand how to support service users in a person centred way

•          Understand how to communicate effectively

•          Know a range of practical skills

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £40 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire

A cancellation fee may be applied

This 1 day face to face Refresher course from Cambridgeshire County Council is suitable for Cambridgeshire staff that need an annual Refresher for PROACT-SCIPr-UK®.

(Manager's Note: Prior to staff being booked on a PROACT-SCIPr-UK® course, managers will need to sign an agreement with the Cambridgeshire LDP PROACT-SCIPr-UK® Management Board. This details the commitment of both parties to ensure successful implementation of the PROACT-SCIPr-UK® approach).

This course will be taken from the PROACT-SCIPr-UK® Curriculum and is a refresher of basic training and physical interventions where used. It provides regular updates and develops understanding of using the approach.

Staff should have completed their Introductory & Foundation or Refresher course in the last 12 months.

Please contact Tina.Laws@cambridgeshire.gov.uk for pricing information.

Sexual Health Champion

Self enrolment

This full day course from DHIVerse is suitable for anyone working in Cambridgeshire who has an interest in promoting good sexual health. It would be particularly suitable for those who work or interact with vulnerable or seldom heard groups or those who may find it difficult to access sexual health services, and who wish to:

•             Have the opportunity to discuss and explore what we might mean by ‘sexual health’, and why sexual health is so important

•             Find out about sexual health resources and services available in Cambridgeshire

•             Look at challenges and motivators to good sexual health, and explore strategies to break down the challenges and enhance motivators

•             Look at five sample groups where supporting sexual health through peer networks has been shown to be particularly important: younger people, older people, MSM (men who have sex with men),  and BAME (Black, Asian & Minority Ethnic) communities, and people living with learning difficulties

•             Identify the role of peer education and support in promoting sexual health within these communities, and thinking about our own potential roles in enhancing this process.

There are no entry requirements for this course

There is no charge for attending this course.

This two day course from LGSS Learning and Development Team is suitable for all Cambridgeshire County Council staff who work with Adults and who wish to:

Ensure that professionals have a clearer understanding of the circumstances in which adult safeguarding and domestic abuse overlap and know how to safely respond.

This course is open to all staff within Cambridgeshire, including Cambridgeshire County Council staff, who has attended the Making Safeguarding Personal course, or equivalent, in the past 2 years.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £110 per person applies to: Private, Voluntary and Independent Organisations.

A cancellation fee may be applied to all delegates

Universal Credit is one of the significant changes brought in by the Welfare Reform Act. This benefit replaces seven means-tested benefits and will affect people who are in or out of work, have children and/or rent or housing costs. This full day course from CCC Welfare Benefits Advice Team is suitable for Cambridgeshire-based staff who wish to:

•             Receive an overview of how Universal Credit will be calculated and the conditions of entitlement

•             To be aware of when Universal Credit needs to be claimed

•             Understand the conditions of Universal Credit

•             Know how Universal Credit is calculated

•             Understand how the Benefit Cap will be applied

There are no entry requirements for this course

[£55-00] Advertised price where not included in a Service Level Agreement and cost for cancellation / non-attendance

This one day face-to-face course from the Learning Disability Partnership’s Speech & Language Team and LGSS is suitable for support workers who come into contact with, or work directly with people who have learning disabilities.

This course will enable staff to improve the communication of the people they support, aid choice, develop their own skills and provide a good communication environment which will help facilitate their work. It is a fun and practical day.

Delegates would wish to:

•          Understand how communication develops and how complex it can be

•          Understand the impact of a learning disability on communication

•          Learn how to adapt your communication to the needs of the service users

•          Understand barriers to communication and find ways to overcome them using a range of simple practical tools and strategies

•          Understand the complexity of making real choices

•          Recognise good communication support

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector.

Fully funded for Cambridgeshire County Council Adult Social Care staff.

A charge of £55 per person applies to: Private, Voluntary and Independent Organisations.

A cancellation fee may be applied to all delegates

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