This half day session is aimed at DAAT and SAS Team Managers, for embedding the Signs Of Safety model in analysis and rational for decision making and planning to ensure consistency with CareFirst recording across the teams, covering the following topics:

  • Manager Oversights

  • Manager Sign-off

  • Transfer and Allocation of cases

  • Navigation and Data inputting

 

This half day face to face course from LGSS Learning and Development is suitable for all new and returning staff to the department who wish to

  • Navigate ONE screens
  • Search and retrieve information relating to students and people
  • Search and view involvements
  • Add parents/carers and other contacts
  • Add involvements, including linked documents and communications
  • Run the pupil record report

All delegates will need to be computer literate.

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

This one day face to face course from LGSS Learning and Development is suitable for staff who work in adult social care who wish to:

  • Create a new customer
  • Allocation of a case
  • Background Information and Contact Assessment (BICA)
  • Needs and Overview Assessment
  • Generate an indicative budget with the use of the RAS
  • Integrated Care and Support Plan (ICSP)
  • Resource Identification Form (RIF)
  • Review Record

You must have attended an introduction course or had super user training prior to attending this course. You will already use careFirst.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

This one day face to face course from LGSS Learning and Development is suitable for all new and returning users of Adults CareFirst who wish to

  • Navigate the system
  • Search within CareFirst
  • Use the messaging facility
  • Create and read warnings
  • Record case notes
  • Maintain basic personal details such as address, religion and other classifications
  • Read and navigate assessments

If you have successfully completed the CareFirst worker elearning, it is not necessary to attend face-to-face training

All delegates will need to be computer literate.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

This one day face to face course from LGSS Learning and Development is suitable for staff who already use the careFirst system and work in children's social care who wish to

  • Refresh your knowledge
  • Amending and adding relationships
  • Entering activities in line with the Single Assessment and Statutory visits process
  • Creating assessments in line with work processes
  • Create a Single Assessment
  • Create the CYP Single Assessment Interview child assessment
  • Reassigning and Duplicating assessments
  • Authorise and re-assign assessments
  • Maintain basic client information within assessments
  • Allocating cases (seniors only)
  • Single Assessment Management Oversight form – includes checkpoints

You must have attended an Introduction course or completed the elearning prior to attending this course. You will already use careFirst.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

This one day face to face course from LGSS Learning and Development is for all new and returning users of Children‘s CareFirst and is for those who wish to:

  • Navigate the system
  • Search within CareFirst
  • Use the messaging facility
  • Use the worker desktop to manage your workload
  • Create and read warnings
  • Record and print your case notes
  • Enter activities and statutory visits
  • Maintain basic personal details such as address, religion and other classifications
  • Read and navigate assessments
  • Print assessments and hide sensitive information
  • Use careDoc templates such as signature sheets, LAC consent

If you have successfully completed the CareFirst worker elearning, it is not necessary to attend face-to-face training

All delegates will need to be computer literate.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

This half day face to face course from LGSS Learning and Development is suitable for all staff who are required to use the CareStore product in their day-to-day work who wish to:

  • Be competent with using the CareStore powered by Wisdom interface
  • Understand the concept of document management
  • Navigation of the CareStore screens, searching for documents and checking documents in and out of the system.
  • Uploading documents to CareStore and amending documents
  • Declaring a document as a Record
  • Copying documents between locations and between clients

To attend this course you must be able to use CareFirst and Internet Explorer 6 or above and have experience of browsing the internet.

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

This one hour webinar from LGSS is suitable for users from NCC, CCC or MKC who wish to become ID Verifiers and use the online LGSS Disclosure and Barring Service (DBS)/eBulk website to administer DBS checks.

To access the webinar you will require a computer with internet access (to view the online walk-through) and speakers or a telephone (to hear audio). £30.00 cost.  Funded for NCC/CCC/LGSS.

In this elearning course, you will learn advanced techniques for working with Excel 2016. You will import and export data and use style sheets. You will learn how to deal with filters and functions. In addition, you will deal with the topic of Pivot Tables and Pivot Charts, which allow flexible and intelligent evaluation of your data. You will find out how calculations can be visualized using professional-looking charts. In your calculations, you will draw on values from various spreadsheets. Finally, you will learn about the wide range of options for working with the date and time.

  • Advanced formulas and functions
  • Pivot Table and Pivot Charts 
  • Creating and modifying a Pivot Tables
  • Data exchange with other Office applications
  • Inserting Pictures


In this eLearning course, you will learn the basic techniques for working with Excel 2016. 

Topics include;

Formula Basics

  • Creating and editing worksheets
  • Reviewing and correction
  • Sorting tables, simple functions, editing chart elements
  • Sparklines  

Google Analytics can give you plenty of information on the performance of your website, content and your users. In this introductory session, learn more about how to read and analyse the data Google Analytics collects on your website.

 Explore:

 • What you want your website to do

• Why Google Analytics is an important tool for your website

• How users find and interact with your website

 Restricted bookings for NCC, NASS, FFW and LGSS employees only. Please book on as places are limited.

 

One training for CCC is no longer available.  Please contact Sophia Taylor, Business Systems Training Manager Sophia.taylor@cambridgeshire.gov.uk if you have any queries regarding any Business Systems Training (CCC only).

One training for CCC is no longer available.  Please contact Sophia Taylor, Business Systems Training Manager Sophia.taylor@cambridgeshire.gov.uk if you have any queries regarding any Business Systems Training (CCC only).

This is an additional resource to support you in discovering how to use OneFile.

Please note: this course is for NCC staff using SharePoint 2007 only (LGSS staff need to enrol onto SharePoint 2013 End User Training)

This half day face to face course from LGSS Learning and Development is suitable for all Northamptonshire County Council staff who use SharePoint 2007 who wish to learn

  • What is SharePoint 2007 and the benefits, the background to why it is used, who is using it and how
  • Navigation and Searching
  • Working with Lists and Libraries
  • Uploading and Editing Documents
  • Working with Views
  • Emailing documentation
  • Working with Workflows
  • Working with Alerts
  • Calendars and Tasks - Linking to Outlook

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Please Note: This is for NCC Staff using SharePoint 2007 (LGSS staff need to enrol onto the SharePoint 2013 Site Owner course)

This one day face to face course from LGSS Learning and Development is suitable for anyone who is going to be a SharePoint site owner who wishes to

  • Create sub-sites
  • Edit web parts
  • Work with permissions
  • Navigate and search your site
  • Create document libraries and library groups
  • Work with columns and metadata
  • Create and work with views
  • Work with lists and libraries
  • Upload and edit documents
  • Email documentation
  • Work with workflows and alerts
  • Use calendars and tasks – linking to Outlook

Participants should have a thorough understanding and familiarity with computers and Microsoft Office.

[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

This course is for LGSS staff only (NCC staff using SharePoint 2007 need to enrol onto the SharePoint 2007 End User course)

This half day face to face course from LGSS Learning and Development is suitable for anybody who is using a SharePoint 2013 site who wishes to;

  • Describe what SharePoint is
  • Upload documents to SharePoint libraries
  • Check documents in and out of document libraries
  • Describe how SharePoint handles document versions
  • Add items to lists
  • Create alerts
  • Delete and restore documents and list items

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

This course is for LGSS staff only (NCC staff using SharePoint 2007 need to enrol onto the SharePoint 2007 Site Owner course)

This full day course face to face course from LGSS Learning and Development is suitable for anyone who is going to be a SharePoint site owner who wishes to

  • Create sub-sites
  • Edit web parts
  • Work with permissions
  • Navigate and search your site
  • Create document libraries and library groups
  • Work with columns and metadata
  • Create and work with views
  • Work with lists and libraries
  • Upload and edit documents
  • Email documentation
  • Work with workflows and alerts
  • Use calendars and tasks – linking to Outlook.

Participants should have a thorough understanding and familiarity with computers and Microsoft Office.

[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

This 2 hour face to face course from LGSS Learning and Development anyone who uses Skype for Business in their role but especially home workers, remote and field workers and those who do not routinely work at a fixed desk and who need more support to use it effectively as a communications tool on their tablet device or laptop.

The expectation is that you will have completed the Skype for Business learning materials (e-learning, videos and guides) on iLearn prior to arrival.

You must also ensure you have Skype for Business installed on your device, along with Citrix HDX Media Engine.  You will also need to bring your tablet or laptop to the workshop, along with your work Smart Phone with the Dell Defender app enabled and your Plantronics headset.

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Microsoft Teams is a collaboration app that helps your team stay organised and have conversations—all in one place. In this eLearning module you will learn how to create:

  • Teams - where you can schedule a meeting or hold on the spot meetings, have conversations and share files.
  • Schedule and view meetings in your calendar- 

  • Calls - Use Teams to make a call.

  • Activity - Learn how to catch up on all your unread messages, @mentions, replies, and more.