Resources and online learning about good Leadership and Management

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Leadership in Action (Pilot) People

This full day course from LGSS is suitable for CCC managers who wish to
- identify when coaching development is appropriate for an individual
- clarify the coaching need and help identify goals with the individual
- plan a one to one coaching session
- practice in how to deliver a one to one coaching session
- show the importance of feedback in coaching
- show how you may evaluate the effectiveness of the coaching
[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

This two day face to face course from LGSS Learning and Development is suitable for all leaders and managers from Cambridgeshire City Council who have been in a managerial position for more than 6 months who wish to
• Diagnose the development levels of employees and choose the appropriate leadership style
• Increase the frequency and quality of conversations about performance and development
• Create a communication model for all levels of the organisation to support cultural change and move toward a high-performance organisation
• Become a flexible leader who is highly skilled at goal setting, coaching, performance evaluation, active listening, feedback, and proactive problem solving
• Increase individual and organisational accountability by linking goals and planned intentions to an action plan

There are no entry requirements for this course.

[£600.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Closed Course for Wootton Hall delegates only

This course is designed to raise an individual’s awareness of the different ‘conflict modes’ available and to help them to use the most appropriate mode in any conflict situation.  

Who it is for
Anyone wishing to understand different ‘conflict modes’, what their natural default mode is and how to deal with conflict situations.

Self enrolment

This 90 minute session from LGSS is suitable for anyone who would benefit from some time with a coach to work through an issue or concern. Coaching sessions are focused on bringing out the best in you and helping you to realise your potential by ensuring you have the skills, knowledge, understanding and motivation to succeed.

(Previously known as "Coaching Power Hour")

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

We recognise from time to time our employees may have concerns at work.  This procedure provides a structured way for managers to deal with those concerns, and aims to address them promptly and effectively. 




This full day course from LGSS is suitable for new and existing CCC budget managers who wish to;
Learn and develop their knowledge of
- Finance and its operation within  CCC
- How to manage your budget in accordance with CCC Scheme of Financial Management
- Why we monitor and record financial information and how it can help your service
- The role and responsibilities of a Budget Holder (BH)
- Where can you get support to manage your budget effectively
[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

This 2 hour course from HR Advisory is suitable for any Head of Service or above who wish to enhance their knowledge and experience of chairing Stage 2 hearings.

This one day course from LGSS is suitable for any manager or officer who wishes to explore and identify the key factors needed for an effective negotiation, apply a five step negotiation process, negotiate both individually and as part of a team, and identify and apply behaviours that can help you to reach agreement in meetings and group negotiations.

There are no educational pre-requisites for this course. You will need to be in a position that enables you to apply the learning from this programme into the workplace, so ideally you will either be in or moving to a role that requires you to negotiate.

[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

This full day course from LGSS is suitable for managers and officers who are actively engaged in contract management who wish to;
• Understand the role and responsibilities of contract managers in delivering best practice public service contract management.
• Be aware of the application of basic contract law.
• Understand the benefits of applying contract management best practice processes and models.
• Be introduced to a range of techniques, tools and processes to use to underpin best practice in contract management.
[Entry requirements] You will need to be in a position that enables you to apply the learning from this programme into the workplace, so ideally you will either be in or moving to a role that requires you to manage contracts.
[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

This half-day face to face course from LGSS Procurement is aimed at anybody who manages a contract that is expected to have, a total value of £5k (NCC) / £25k (CCC) or more: If you manage one of these contracts, you are responsible for:
- Adding new contracts to the register
- Editing the existing entries
- Keeping the register updated at their areas
- Using register to identify gaps
- Using register for contract management purposes

By the end of the course you will:
- Understand the importance of Contract register and Contract Register regulations
- Understand benefits of using Contract Register and familiarise themselves with Contract Register Protocol
- Learn how to add new contracts (new purchases, exemptions and extensions) to the register and edit the existing ones
- Learn how to export the contract register and how to prepare user friendly list of all the contracts
- Understand when and what types of contracts should be added to the register

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance

This full day course from LGSS is suitable for managers who wish to
- identify when coaching development is appropriate for an individual
- clarify the coaching need and help identify goals with the individual
- plan a one to one coaching session
- practice in how to deliver a one to one coaching session
- show the importance of feedback in coaching
- show how you may evaluate the effectiveness of the coaching
[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Finance Training for Budget Managers.

This course will cover an introduction to budget management for service managers, including the financial context for the public sector and for NCC specifically.  They key focus of the course is on developing robust financial management, governance and an understanding of basic budget concepts.  

Participants

All budget managers new to Northamptonshire County Council with responsibility for revenue and/or capital budgets.

Course Length

1 day (9.30 – 4.00)

What you can expect to learn 

  • The purpose of financial management within an organisation.

  • How local government finance works - where does the money come from and what does it need to fund.

 

  • The financial challenges that Councils face.

  • How the County Council sets its budget.

 

  • ERP Gold Overview

 

  • A budget manager’s responsibilities for setting and monitoring a budget.

 

  • How the Council measures its performance against targets and monitors its budget.

     

  • The difference between capital and revenue expenditure and where they sit in a Council’s budget

Self enrolment

This e-learning module will explain the importance of interview preparation, as well as giving you helpful hints and tips on interview questions and how to combat nerves. As part of the organisation’s support to employees affected by organisational changes, we have a number of ‘Managing your Future’ interventions. The purpose of these is to support employees who are affected in times of change, enabling staff to find the information and support that will help them plan for their future. This could be in the context of restructuring, redundancy, organisational or cultural change, or even considering life changing decisions.

This one day course from LGSS is suitable for team managers and supervisors who will be involved with leading and supporting their staff through change who wish to
• Understand change and how you might lead and manage it more successfully
• Identify why organisations need to change
• Use a technique for planning change effectively
• Identify the human and financial aspects of change
• Explain how to effectively communicate change
[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

This half day course from LGSS is suitable for practicing First Line and Middle Managers who wish to appreciate and understand their responsibility in relation to managing the disciplinary/grievance process. Enabling them to feel more confident and competent to deliver an effective, professional process - appreciating that the start of this process may form the basis of a formal process both internally and externally. It is designed to help them to manage their team effectively if a team member is involved in a grievance or disciplinary procedure, and to communicate with the team effectively and appropriately, understanding the parameters of the communication.
This course is only open to those who will be responsible for managing people and monitoring their performance.
[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation (if less than 15 working days' notice) or non-attendance.

Self enrolment

This Webinar looks at the difference between the role of the mentor and the line manager for apprentices.  You will not only gain an insight into how you can empower an apprentice and support their learning,  you will also learn how being a mentor can add to your own skill set.

The webinar also highlights the need for record keeping, to help the apprentice to track their learning and development during their programme.

This two hour session from LGSS is open for staff who wish to be more aware of their skills and experience and how to market these effectively through the job application process. The course also enables you to understand more about the interview/selection process so that you can prepare accordingly and feel more confident of a positive result.

Managing your Future is about supporting staff in times of change, enabling staff to find the information and support that will help them plan for their future. This maybe in the context of restructuring, redundancy, organisational or cultural change, or even considering life changing decisions.

This two hour session from LGSS is open for staff who wish to be aware of the importance of preparation for job interviews and how to do this effectively. The course will provide participants with proven tips to improve the likelihood of a positive result.

Managing your Future is about supporting staff in times of change, enabling staff to find the information and support that will help them plan for their future. This maybe in the context of restructuring, redundancy, organisational or cultural change, or even considering life changing decisions.

This two hour session from LGSS is open for staff who wish to update their CV so it reflects current best practice, or who are looking to begin writing a CV from scratch.

Managing your Future is about supporting staff in times of change, enabling staff to find the information and support that will help them plan for their future. This maybe in the context of restructuring, redundancy, organisational or cultural change, or even considering life changing decisions.

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