Help and Support
Have you watched the quick videos?
You can access the password reset option through the
button at the top of the screen or in the menu options
Click here for the quick guide how to do this
For help or support with any iLearn courses / modules on this site, please call
Learning Pool Support Desk on 0345 0744 114 (Network charges will apply if you use a mobile phone)
or email firstname.lastname@example.org
How to book a course
Here is a quick guide to help you book a course
To view the terms and conditions of face to face(classroom) course bookings click here
Please note that all modules on iLearn open in a pop-up window, so you may need to disable pop-up blockers within your web browser or web browser toolbar.
Within Internet Explorer this is disabled via the drop-down menu and Tools >> Pop-up Blocker. Other browsers such as Chrome, Firefox or Safari will vary.
View the below document for step by step instructions on locating and editing pop-up blockers:
For any further help please call the support desk on 0345 0744 114 (Network charges will apply if you use a mobile phone)
Some courses require Adobe Flash player. You will be required to activate a plug-in to start these courses.
See our Frequently Asked Questions (FAQs) document for details on how to log in, how to self register, how to choose a course and more.
Your Comments and Feedback
We hope you enjoy your learning experience and find it useful.
If you have any comments regarding:
- iLearn in general
- the online courses that you have taken, including any typos or mistakes
- suggestions for other online learning that you would like to see on the site
Please use the evaluation e-form below or contact us directly:
- Evaluation form for Online Learning
- or call 01604 368123
Such feedback is very valuable and highlights what changes are required to enhance the content.