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LGSS iLearn Usage Terms and Conditions

Have you watched the quick videos?

Virtual tour

Getting Started/create an account

Password reset

You can access the password reset option through the

Log in

button at the top of the screen.

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Click here for the quick guide how to do this

For help or support with any iLearn courses / modules on this site, please call

 Learning Pool Support Desk on 0845 0744 114 (Network charges will apply if you use a mobile phone)



How to book a course

Here is a quickguideto help you book a course

To view the terms and conditions of face to face(classroom) course bookings click here

Pop-up windows

Please note that all modules on iLearn open in a pop-up window, so you may need to disable pop-up blockers within your web browser or web browser toolbar.

Within Internet Explorer this is disabled via the drop-down menu and Tools >> Pop-up Blocker. Other browsers such as Chrome, Firefox or Safari will vary.

View the below document for step by step instructions on locating and editing pop-up blockers:


For any further help please call the support desk on 0845 0744 114 (Network charges will apply if you use a mobile phone)



Some courses require Adobe Flash player. You will be required to activate a plug-in to start these courses.




See our Frequently Asked Questions (FAQs) docuement for details on how to log in, how to self register, how to choose a course and more.

Your Comments and Feedback

We hope you enjoy your learning experience and find it useful.

If you have any comments regarding:

  • iLearn in general
  • the online courses that you have taken, including any typos or mistakes
  • suggestions for other online learning that you would like to see on the site

Please use the evaluation e-form below or contact us directly:

Such feedback is very valuable and highlights what changes are required to enhance the content.

Last modified: Wednesday, 6 June 2018, 3:25 PM