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This half day face to face course from LGSS Learning and Development is suitable for all employees and new starters. It is designed to give you a basic understanding of Health and Safety legislation and regulations.

There are no entry requirements for this course

[Cost £40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Basic Health and SafetyFace to Face (Classroom)

This half-day course from LGSS is suitable for any person working in the Adult Social Care Sector  who wishes to:

  • Understand the importance of scene management
  • Be able to carry out a Primary Survey in an emergency situation
  • Be able to perform Cardiopulmonary Resuscitation to the Resuscitation Council (UK) guidelines
  • Learn how to place a casualty in the recovery position
  • Understand how to treat a casualty who is choking

There are no entry requirements for this course

[£55-00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Basic Life SupportFace to Face (Classroom)

Best practice in using OneFile for apprenticeships and vocational qualifications workshop

Best Practice in using OneFile for Apprenticeships And Vocational Qualifications WorkshopFace to Face (Classroom)

We recognise from time to time our employees may have concerns at work.  This procedure provides a structured way for managers to deal with those concerns, and aims to address them promptly and effectively. 




Briefing on the new Resolving Workplace Concerns Policy and Process (replaces Grievance Policy)Face to Face (Classroom)

This full day course from LGSS is suitable for new and existing CCC budget managers who wish to;
Learn and develop their knowledge of
- Finance and its operation within  CCC
- How to manage your budget in accordance with CCC Scheme of Financial Management
- Why we monitor and record financial information and how it can help your service
- The role and responsibilities of a Budget Holder (BH)
- Where can you get support to manage your budget effectively
[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Budget Management - CCC OnlyFace to Face (Classroom)

While this training is not currently run as a centrally organised course, it is available for schools to commission from the Northamptonshire Educational Psychology Service for up to 20 staff (from one or more schools) in one or more sessions amounting to a minimum of 3 hours of contact time.

Building Exam ResilienceFace to Face (Classroom)

This half day face to face course from LGSS Learning and Development is suitable for all new and returning staff to the department who wish to

  • Navigate ONE screens
  • Search and retrieve information relating to students and people
  • Search and view involvements
  • Add parents/carers and other contacts
  • Add involvements, including linked documents and communications
  • Run the pupil record report

All delegates will need to be computer literate.

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Capita One Core Introduction (including Read Only)Face to Face (Classroom)

This one day course for permanently employed Northamptonshire Adult Social Services staff (NASS) covers: Understand the principles of analysis and the difference between this and narrative accounts.

Understand and apply principles of professional curiosity and critical reflection Understand and be able to weigh up the relevance of collated information

Understand the difference between fact and judgment

Be able to apply skills of analysis to formulate conclusions Be able to articulate sound decision making with clear evidence

Care Act  Analysis and Reflection Skills Face to Face (Classroom)

This half day course covers the following:

Be able to articulate and present written information that is relevant, factual, concise, and can be substantiated

Understand how to record decision making within the context of an analysis of information, and relevant legal frameworks

Understand how to convey the views of the customer, and other relevant parties Understand how to structure reports and assessments

Care Act  Effective Recording and Report Writing Skills Face to Face (Classroom)

This two day course for permanently employed NASS staff covers:

To increase understanding of the main legal duties and principles of the Care Act 2014

To increase knowledge and understanding of assessment and eligibility criteria as per the Care Act 2014

To increase confidence in applying eligibility criteria to identify eligible needs

To understand what is a proportionate and appropriate assessment

To understand and apply the principles of a good analytical, strengths based assessment to the FACE assessment documentation.

To gain an understanding of analysis, evidence informed decision making, critical thinking and reflection within the assessment process

To understand the inter-relationship between the Care Act and Mental Capacity Act when undertaking assessments for individuals who may lack capacity

To understand when to exercise the duty to appoint advocacy services for individuals

To understand and develop confidence in how to establish outcomes based on identified needs

To outline the range of support individuals may need in order to make informed choices to manage their needs, promote independence and well being, and define their own outcomes

Be able to translate identified needs into a strengths based, outcome focussed support plan, utilising the FACE support planning process

Understand the key principles in reviewing support plans with customers

Care Act  Good Practice in Assessment, Eligibility and Support Planning Face to Face (Classroom)

This one day course is for permanently employed Northamptonshire Adult Social Care staff (NASS) in supervisory positions.

What you will learn:

  • Understand the main elements of a quality assurance approach
  • Consolidate understanding of the core elements and standards of a good assessment and support plan -  What does good look like?
  • Understand and develop confidence in the use of interactional techniques with staff (facilitation, eliciting, probing, observing)
  • Facilitate and promote analytical approaches to assessment and support planning
  • Be able to apply critically reflective approaches to help staff identify what they are doing right and where practice can be improved Introduce mentoring, modelling and supporting learning methods
  • Understand own strengths and learning needs

Care Act - Quality Assurance in Assessment Face to Face (Classroom)

This one day face to face course from LGSS Learning and Development is suitable for staff who work in adult social care who wish to:

  • Create a new customer
  • Allocation of a case
  • Background Information and Contact Assessment (BICA)
  • Needs and Overview Assessment
  • Generate an indicative budget with the use of the RAS
  • Integrated Care and Support Plan (ICSP)
  • Resource Identification Form (RIF)
  • Review Record

You must have attended an introduction course or had super user training prior to attending this course. You will already use careFirst.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

CareFirst Adult's AdvancedFace to Face (Classroom)

This one day face to face course from LGSS Learning and Development is suitable for all new and returning users of Adults CareFirst who wish to

  • Navigate the system
  • Search within CareFirst
  • Use the messaging facility
  • Create and read warnings
  • Record case notes
  • Maintain basic personal details such as address, religion and other classifications
  • Read and navigate assessments

If you have successfully completed the CareFirst worker elearning, it is not necessary to attend face-to-face training

All delegates will need to be computer literate.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

CareFirst Adult's IntroductionFace to Face (Classroom)

This one day face to face course from LGSS Learning and Development is suitable for staff who already use the careFirst system and work in children's social care who wish to

  • Refresh your knowledge
  • Amending and adding relationships
  • Entering activities in line with the Single Assessment and Statutory visits process
  • Creating assessments in line with work processes
  • Create a Single Assessment
  • Create the CYP Single Assessment Interview child assessment
  • Reassigning and Duplicating assessments
  • Authorise and re-assign assessments
  • Maintain basic client information within assessments
  • Allocating cases (seniors only)
  • Single Assessment Management Oversight form – includes checkpoints

You must have attended an Introduction course or had super user training prior to attending this course. You will already use careFirst.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

CareFirst Children's AdvancedFace to Face (Classroom)

This one day face to face course from LGSS Learning and Development is for all new and returning users of Children‘s CareFirst and is for those who wish to:

  • Navigate the system
  • Search within CareFirst
  • Use the messaging facility
  • Use the worker desktop to manage your workload
  • Create and read warnings
  • Record and print your case notes
  • Enter activities and statutory visits
  • Maintain basic personal details such as address, religion and other classifications
  • Read and navigate assessments
  • Print assessments and hide sensitive information
  • Use careDoc templates such as signature sheets, LAC consent

If you have successfully completed the CareFirst worker elearning, it is not necessary to attend face-to-face training

All delegates will need to be computer literate.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

CareFirst Children's IntroductionFace to Face (Classroom)

This one day face-to-face course from LGSS is suitable for Cambridgeshire County Council and CPFT employees in the Adult Support Coordinator, Social Worker and Senior Social Worker role who will be completing carers assessments, carers support plans and carers reviews.

This course is also appropriate for CCC team managers who oversee practice at a team and individual level.

It is viewed as core training for CCC Adult Support Coordinators, Social Workers and Senior Social Workers.

This course can also be accessed by organisations that complete carers assessments as a delegated function for Cambridgeshire County Council or CPFT (Carers Trust Cambridgeshire, Making Space & the Alzheimer’s Society).

The course aims to provide delegates with an overview of the approach to working with carers in line with the principles of the Care Act 2014 and the Transforming Lives service delivery model.

Delegates would wish to:

•          Gain an understanding of how the Care Act 2014 and Transforming Lives relate to working with carers

•          Gain an understanding of how to complete a carers assessment & support plan

•          Gain an understanding of what funding, services and support can be accessed by carers

•          Gain an understanding of how to complete a carers review

This course is only open to Employees from Cambridgeshire County Council, the Carers Trust Cambridgeshire, Making Space & the Alzheimer’s Society

There is no charge for attending this course but a cancellation fee may be applied

Carers Assessment, Support Planning & Reviews Face to Face (Classroom)

This half day face to face course from LGSS Learning and Development is suitable for all staff who are required to use the CareStore product in their day-to-day work who wish to:

  • Be competent with using the CareStore powered by Wisdom interface
  • Understand the concept of document management
  • Navigation of the CareStore screens, searching for documents and checking documents in and out of the system.
  • Uploading documents to CareStore and amending documents
  • Declaring a document as a Record
  • Copying documents between locations and between clients

To attend this course you must be able to use CareFirst and Internet Explorer 6 or above and have experience of browsing the internet.

[£40.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

CareStore User Essential TrainingFace to Face (Classroom)

This half day face to face course from LGSS Learning and Development is for new employees joining Cambridgeshire County Council. The event will provide key information about the Council, including;

  • Visions and Values of Cambridgeshire County Council
  • Cambridgeshire - a county of contrasts
  • Political organisation
  • Cambridgeshire County Council priorities and challenges
  • Partnership working
  • Cambridgeshire Behaviours and Code of Conduct

There are no entry requirements for this course.

[£75.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

CCC Corporate InductionFace to Face (Classroom)

This half day course from LGSS is suitable for staff within Childrens Services Staff who are new to or who lack confidence in chairing meetings and wish to:

•             Understand the role and responsibilities of the chair person

•             Explore what makes meetings effective

•             Examine requirements for opening and closing meetings

•             Understand the importance of identifying clear SMART actions within meetings

•             Explore the skills needed to effectively manage the meeting and deal with difficult situations

There are no entry requirements for this course.

 [£40-00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Chairing Meetings in Children's ServicesFace to Face (Classroom)

This 2 hour course from HR Advisory is suitable for any Head of Service or above who wish to enhance their knowledge and experience of chairing Stage 2 hearings.

Chairing Stage 2 HearingsFace to Face (Classroom)

 This 20-30 minute course from LGSS is for Cambridgeshire & Peterborough County Council staff who need to have a basic awareness of NHS Continuing Healthcare and are responsible for signposting individuals to information on NHS Continuing Healthcare or where they can obtain an assessment for NHS Continuing Healthcare.

Delegates would wish to:

Gain an understanding of what NHS Continuing Healthcare is

Gain an understanding of where to direct individuals to information on NHS Continuing Healthcare and where they can obtain an assessment for NHS CHC

Gain a basic awareness of what documents are involved in the process.

This course is only open to Employees from Cambridgeshire County Council & Peterborough County Council.

 There is no charge for attending this course.

CHC Level 1 - Basic CompetenciesFace to Face (Classroom)

 

This 30 minute course from LGSS is for Cambridgeshire & Peterborough County Council staff who are responsible for inputting information on to the teams NHS CHC Spreadsheets.

 

Delegates would wish to:

Gain an understanding of what information is needed on the NHS CHC Spreadsheet

Gain an understanding of the importance and function of the spreadsheets

 

This course is only open to Employees from Cambridgeshire County Council & Peterborough County Council.

 

There is no charge for attending this course.

CHC Level 1 - Processing NHS CHC within the Teams & FinanceFace to Face (Classroom)

This face to face course from LGSS is for Cambridgeshire & Peterborough County Council staff who have completion and participation in the NHS Continuing Healthcare process as part of their job role.

Delegates would wish to:

Know what the roles and responsibilities are within the Multidsciplinary Team

Gain an understanding of how to prepare for the MDT

Gain an understanding of how to achieve best evidence and participation

Gain an understanding of what to do when difficulties arise in identifying the relevant domain

Gain an understanding of well met needs and needs that interact across multiple domains.

Gain an understanding of what the primary health test is and means, as well as making a recommendation on eligibility for NHS CHC

Gain an understanding of the signature requirements for the DST

Gain an understanding of what the record keeping requirements are

Gain an understanding of what to do in the event of a split decision or dispute

This course is only open to Employees from Cambridgeshire County Council & Peterborough County Council.

There is no charge for attending this course .

CHC Level 2 - Multidisciplinary Working stage 2 of the processFace to Face (Classroom)

This face to face course from LGSS is for Cambridgeshire & Peterborough County Council staff who have completion and participation in the NHS Continuing Healthcare process as part of their job role.

 Delegates would wish to:

Gain an understanding of what NHS Continuing Healthcare is

Gain an understanding of when to refer individiuals for an NHS Continuing Healthcare assessment

Gain an understanding of how the Mental Capacity Act 2005 interacts with the NHS Continuing Healthcare process

Gain an understanding of how to complete the NHS Continuing Healthcare Checklist

Gain an understanding of practitioners responsibilities and requirements for processing the NHS Continuing Healthcare checklist

 This course is only open to Employees from Cambridgeshire County Council & Peterborough County Council.

 There is no charge for attending this course.

CHC Level 2 - The NHS Continuing Healthcare ProcessFace to Face (Classroom)

This 1 hour face to face course from LGSS is for Cambridgeshire & Peterborough County Council staff, senior practitioners and Managers who are responsible for providing advice, guidance and support to social care staff on NHS Continuing Healthcare

 Delegates would wish to:

Gain an understanding of the Ombudsman and Court Cases relating to NHS Continuing Healthcare

Gain an understanding of the Disputes process and roles

.This course is only open to Employees from Cambridgeshire County Council & Peterborough County Council who have significant experience in relation to NHS Continuing Healthcare practice and are responsible for providing advice, guidance and participating in NHS CHC Disputes.

 

There is no charge for attending this course  .

 

CHC Level 3 - Advanced skills, disputes & problem solvingFace to Face (Classroom)

This half day course from LGSS is suitable for Practitioners working directly with Children, Young people and Families including district Family Workers, Young People’s Workers, Children Centre staff, Hub Workers and Contact Workers who wish to:

•             Be able to outline the stages of child and adolescent development

•             Be able to identify factors that affect development

•             Be able to explain the impact of these factors on development

There are no entry requirements for this course.

 [£40-00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Child and Adolescent DevelopmentFace to Face (Classroom)

This 5 hour course from LGSS Learning and Development is for Northamptonshire Foster Carers and Adopters.

By the end of the course you will:

  • Know how to observe and record children's development
  • Know milestones in child development
  • Know about indicators of developmental delay and developmental impairment
  • Understand the impact abuse can have on children's development
Child Development - Foster Carers & Adopters onlyFace to Face (Classroom)

This 1 day course from LGSS is for Staff whose specialised roles bring them into contact with children and young people at risk of sexual exploitation.

(£300.00) Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Child Sexual ExploitationFace to Face (Classroom)

This 3 hour course from LGSS Learning and Development is for Northamptonshire Foster Carers, Adopters, Family Link and Connected Persons Carers.

By the end of the course you will:

  • Understand what 'sexual exploitation', 'grooming' and 'trafficking' mean
  • Understand what might make a young person vulnerable to sexual exploitation
  • Recognise the signs of sexual exploitation
Child Sexual Exploitation: Protect - Foster Carers & Adopters onlyFace to Face (Classroom)

This one day face to face course from LGSS Learning and Development is essential for anyone who prepares food for service users. You will be employed in jobs such as Cooks, Assistant Cooks, Kitchen Assistants

By the end of the course you will:

  • better understand the requirements of the Food Safety Act 1990
  • better understand the legislation regarding Food Handling
  • have an appreciation of the fundamentals of food hygiene practice.

[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

CIEH Level 2 Food SafetyFace to Face (Classroom)

This 2 hour course from LGSS is suitable for school clerks who wish to:
• Duties of the clerk and what these look like in practice.
• Access to the essential documentation needed to carry out their duties.
• ‘The Governors’ Handbook’ – the legal framework to which governing Boards work.
• Key roles and responsibilities of the governing Board; particularly their duty to promote school improvement and challenge any areas of underperformance.
• Ways in which the work of the clerk can be timetabled to ensure that time is used effectively.
• Taking minutes which record the level of challenge provided by the governors and the response of the school’s leadership.
• Managing governor vacancies, including conducting governor elections
• Importantly, it will provide clerks with information about how they can keep up to date with developments.

Please note that if the course does not reach minimum numbers we will rearrange

[£70.00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Dates Available
DateTimeVenue
17/04/2018 18:30-20:30 One Angel Square NN1 1ED

Clerk InductionFace to Face (Classroom)

This one day course from LGSS is suitable for any manager or officer who wishes to explore and identify the key factors needed for an effective negotiation, apply a five step negotiation process, negotiate both individually and as part of a team, and identify and apply behaviours that can help you to reach agreement in meetings and group negotiations.

There are no educational pre-requisites for this course. You will need to be in a position that enables you to apply the learning from this programme into the workplace, so ideally you will either be in or moving to a role that requires you to negotiate.

[£150.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Commercial NegotiationsFace to Face (Classroom)

This full day course from DHIVerse is suitable for anyone working in Cambridgeshire who has an interest in promoting good sexual health. It would be particularly suitable for those who are involved in a support, caring, mentoring, or pastoral role and are well placed to deliver accurate up-to-date information around sexual health and Human Immunodeficiency Virus (HIV) and who wish to:

  • Acquire the knowledge and skills to communicate clearly and accurately around sexual health and HIV
  • Have the opportunity to discuss and explore what we might mean by ‘sexual health’, and why sexual health is so important
  • Find out about sexual health resources and services available in Cambridgeshire
  • Look at challenges and motivators to good sexual health, and explore strategies to break down the challenges and enhance motivators
  • Explore the role of language in sexual health promotion – including its role in description, expression, language register, and the role language can play in reinforcing or challenging health inequalities

There are no entry requirements for this course

There will be no charge for your attendance on this course or for any cancellation.

Communication Skills around Sexual Health and HIVFace to Face (Classroom)

This one day face-to-face course from LGSS is suitable for support staff working in any social care setting who wish to improve their knowledge in relation to communication, recording & reporting requirements within care and support services. The course is open to support staff from both Cambridgeshire & Northamptonshire.

Delegates would wish to:

•          Consider what effective communication is and a range of communication methods and styles

•          Understand how to promote effective communication

•          Understand how to establish an individual’s communication and language needs, wishes and preferences

•          Consider barriers to effective communication and ways to reduce these

•          Explore what information and support is available to promote effective communication

•          Legislation and agreed ways of working to maintain confidentiality in day-to-day communication

•          Why it is important to have secure systems for recording, storing and sharing information

•          What confidentiality means in relation to work role and situations where information, normally considered to be confidential, might need to be passed on

•          The types of records we keep and the principles of good record keeping

This course is open to Employees from Cambridgeshire County Council & Northamptonshire County Council support services and employees in support services from the Private, Voluntary and Independent sector.

There is no charge for CCC & NCC employees attending this course but a cancellation fee may be applied.

There is a £55.00 per person charge for delegates from the Private, Voluntary and Independent sector.

Communication, Recording & ReportingFace to Face (Classroom)

This 3 hour course is for Northamptonshire County Council elected members

The session will provide an overview of the local media in Northamptonshire and some guidance intended to assist councillors to deal with the media effectively when carrying out their roles.

Communications and Media Face to Face (Classroom)

This one day course from LGSS is suitable for staff from Cambridgeshire County Council (CCC) and its partner organisations who work in a practitioner role and who experience complex conversations and wish to:

•             Identify areas where complex conversations take place

•             Consider some skills required to undertake complex conversations

•             Be aware of some of the tools at your disposal to support Difficult Conversations

•             Be able to manage complex conversations

There are no entry requirements for this course.

 [£55-00] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Complex ConversationsFace to Face (Classroom)

This is a 2 x 4 hour session course from LGSS Learning and Development is for Northamptonshire Connected Persons only not for general Foster Carers.

By the end of the course you will.

  • Have the opportunity to increase your support networks through discussion of shared experiences
  • Explore key issues faced by Connected People Foster Carers including statutory requirements and assessment processes Identify risky behaviour and strategies to keep children safe
  • Understand the impact of Separation and Loss on children and explore how to support children to recover from this
  • Develop understanding of issues arising from managing contact for children
  • Develop confidence and skills in supporting children within their education.
Connected Person Induction (bespoke) - not for general Foster CarersFace to Face (Classroom)

Key points would be –

  • Consider consent issues in the context of child protection enquiries and the care of looked after children
  • Health professionals have a duty to obtain informed consent for all medical assessments and procedures
  • Removing clothes/touching a child without consent is technically an assault and can potentially put professional registration at risk
  • Informed consent means the health professional needs to be assured that the person consenting understands the implications/risks
  • Clinicians will refuse to undertake assessments if appropriate consent is not given
  • As a matter of good practice parents should be involved in any significant health decisions for their child, even if PR is shared with the LA, unless there are clear grounds for them not to be
  • Situations where there is no adult with PR must be recognised and addressed promptly
Consent for Health Assessments and ProceduresFace to Face (Classroom)

This 2 x 2 hour evening course or 4 hour daytime course from LGSS Learning and Development is for Northamptonshire Foster Carers, Adopters, Family Link and Connected Persons Carers.

By the end of the course you will:

  • Help participants understand the legal context of contact.
  • Ensure delegates appreciate the importance of contact for the child.
  • Help delegates to be better equipped in managing the process of contact
Contact - Foster Carers & Adopters onlyFace to Face (Classroom)

This four-hour face-to-face course from LGSS is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors in Cambridgeshire & Northamptonshire who support people with Continence, Catheter & Stoma Care

Delegates would wish to:

•          Understand what Continence is, the importance of maintaining Continence, the possible causes of Incontinence

•          Understand the basic anatomy of the bladder, the bowel and how they work

•          Understand how to promote Dignity and Respect Privacy when undergoing Continence Care, Catheter Care and Stoma Care

•          Understand the expected standards for Infection Prevention & Control

•          Understand how to use a range of Catheter Care and Stoma Care resources

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £40.00 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire.

A cancellation fee may be applied.

Continence, Catheter & Stoma CareFace to Face (Classroom)
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