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This one day course from LGSS is suitable for Social workers, Young Peoples Workers, Family Workers and Residential Workers in Cambridgeshire carrying out direct work with young people who have been identified as at significant risk of Child Sexual Exploitation (CSE)  and who wish to:

•             Have greater confidence in addressing CSE with young people and their families

•             Understand the on-going support needs of young people who are identified as being at risk of CSE

•             Identify different resources to aid direct work and risk assessments

•             Make balanced judgements about any action necessary to safeguard children

•             Develop safety plans for implementation with young people deemed to be at high risk

There are no entry requirements for this course

 [£55] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Responding to Child Sexual ExploitationFace to Face (Classroom)

This full day course from LGSS is suitable for any person working in the Adult Social Care Sector in Cambridgeshire who wishes to:

•             Learn what the term ‘dementia’ means and how to recognise at least four different types of dementia

•             Know how different people of different age groups are affected by dementia

•             Consider factors that may contribute to the development of dementia and conditions that may be mistaken for it

•             Recognise different ways individuals may communicate, and how behaviour is a form of communication

•             Consider what is person centred support, including the different approaches to dementia support

•             Consider what is ‘wellbeing’ and why this is important

•             Learn about Legislation and Legal authority that supports Individuals with Dementia

There are no entry requirements for this course

[£55-00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Dementia AwarenessFace to Face (Classroom)

Managing Domestic Abuse in Families (Level 3/4)

This one day course from LGSS is suitable for CCC Social Workers, Consultant Social Workers and Family Workers who wish to:

  • Have knowledge of the various approaches to addressing domestic abuse within families, and the theoretical underpinnings of these approaches
  • Be able to understand the varying ways domestic abuse impacts on families and individuals
  • Better understand the dynamics of coercion, control and collusion presenting in abusive relationships, and be able to identify/respond to these issues in practise
  • Have an increased empathy for those living within domestic abuse
  • Be able to apply a variety of approaches and tools to casework to better support service users and have an awareness of best practice.

Participants should have already completed Level 1 and 2 Domestic Abuse training.

Fully funded for: Cambridgeshire County Council, LGSS or Northamptonshire County Council. 

Not available to: Private, Voluntary and Independent Organisations.

Managing Domestic Abuse in FamiliesFace to Face (Classroom)

TEC First! (Formerly Assistive Technology) – Course Summary

This one-day face-to-face course from LGSS is suitable for anyone working or volunteering in health and social care in Cambridgeshire who wishes to improve their knowledge of “Technology Enabled Care” provision in Cambridgeshire. The day will include interactive activities and reflective group discussion to help you to think TEC First! (Formerly Think ATT!)

Delegates will:

-Further enhance assessment skills in the area of TEC and gain more confidence in identifying potential solutions;

-Gain an understanding of how to refer to the service;

-Be provided with the tools to assess for interventions with more confidence.

This course is only open to Anyone working in Cambridgeshire delivering health and social care interventions and support planning and in addition employees from Private, Voluntary and Independent Organisations who are delivering health and social care interventions in Cambridgeshire.

This course is fully funded for health and social care staff and for Private, Voluntary and Independent Organisations based in cambridgeshire.

TEC First ( Formerly Think ATT! )Face to Face (Classroom)

Consumers lose £5-10 billion to scams each year!

Friends Against Scams aims to protect and prevent people from becoming victims of scams by empowering communities to take a stand against scams.

This half day course from CCC’s Strengthening Communities Service is suitable for anyone working in Cambridgeshire who wishes to:

•             Understand the different types of scams, how to recognise scams and how scammers operate

•             Understand the effects of scams on people

•             Learn ways to protect yourself and others from scams

•             Learn what to do if you get scammed

There are no entry requirements for this course

There is no charge to attend this course. A cencellation fee may be applied.

Friends Against Scams  Face to Face (Classroom)

This 1 day course from LGSS is suitable for Professionals who are required to undertake an assessment of need in relation to Early Help, Children’s Social Care and wish to:

 •            Understand the concept of whole family assessment

•             Understand the stages of an analytical assessment

•             Be able to apply analytical skills and other thinking process to assessment

•             Be able to identify outcomes from assessment

There are no entry requirements for this course

 [£55] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

Assessment and Analytical SkillsFace to Face (Classroom)

This 1 day course from LGSS is suitable for Social Care Practitioners, Link or Foster Carers in Cambridgeshire who are new to working with Disabled Children, Young People and their families and who wish to:

•             Understand lessons learnt from research and serious case reviews and use this knowledge to inform practice

•             Identify the different categories of child abuse, including the signs/indicators of child abuse

•             Demonstrate an understanding of the contributing factors involved in cases of child abuse

•             Know procedures to follow in cases of disclosure, understand the importance of confidentiality boundaries in relation to this

There are no entry requirements for this course

 [£40] Advertised Price where not included in a Service Level Agreement and cost for cancelation/non attendance.

 

Safeguarding Disabled Children in CSSFace to Face (Classroom)

This 1 day face to face Refresher course from Cambridgeshire County Council is suitable for Cambridgeshire staff that need an annual Refresher for PROACT-SCIPr-UK®.

(Manager's Note: Prior to staff being booked on a PROACT-SCIPr-UK® course, managers will need to sign an agreement with the Cambridgeshire LDP PROACT-SCIPr-UK® Management Board. This details the commitment of both parties to ensure successful implementation of the PROACT-SCIPr-UK® approach).

This course will be taken from the PROACT-SCIPr-UK® Curriculum and is a refresher of basic training and physical interventions where used. It provides regular updates and develops understanding of using the approach.

Staff should have completed their Introductory & Foundation or Refresher course in the last 12 months

[£60.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non-attendance.

PROACT-SCIPr-UK®  Refresher Face to Face (Classroom)

This 2 day face to face course from Cambridgeshire County Council is suitable for Cambridgeshire staff that need a working knowledge and skills to work appropriately and safely where there are behaviours or concern.

(Manager's Note: Prior to staff being booked on a PROACT-SCIPr-UK® course, managers will need to sign an agreement with the Cambridgeshire LDP PROACT-SCIPr-UK® Management Board. This details the commitment of both parties to ensure successful implementation of the PROACT-SCIPr-UK® approach).

PROACT-SCIPr-UK® provides a person-centred whole service approach to working with service users who challenge. It supports positive behaviour, lessening the need to use behaviour that may be considered challenging. Skills are developed to recognise early warning signs, actively avoid difficult situations and create reactive plans to better manage times of crisis.

There are no entry requirements for this course

[£120.00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

PROACT-SCIPr-UK®  Introductory and Foundation Face to Face (Classroom)

This 3 hour course from the Drug and Alcohol Action Team (DAAT) is suitable for Cambridgeshire-based staff working in Adult Social Care and any organisation in Cambridgeshire who may come into contact with people who may be drinking alcohol at levels harmful to their health.

The training uses internationally recognised and simple to use Alcohol Identification and Brief Advice tools approved by NICE (National Institute of Clinical Excellence) to help staff identify people they are supporting who may be misusing alcohol, and give them the skills and confidence to help them in addressing their alcohol misuse.

There are no entry requirements for this course

There will be no charge for your attendance on this course.

Alcohol Identification and Brief AdviceFace to Face (Classroom)

This 2 ½ hour course from LGSS is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care who come into contact with people with sensory impairments.

Delegates would wish to:

•          Understand the implications of loss / reduction of the senses

•          Gain a basic introduction to eye and ear anatomy using simulated practical experience.

•          Understand the main causes of vision loss and hearing loss and the implications for visual / hearing functioning

•          Understand basic positive interventions

•          Gain an understanding of different approaches in different cultures

This course is only open to Cambridgeshire County Council Adult Social Care staff, Cambridge & Peterborough Foundation Trust social care staff & employees from Private, Voluntary and Independent Organisations who are delivering health and social care interventions in Cambridgeshire. This could include support workers, Adult Support Coordinators or Social Workers

There is no charge for CCC employees and no charge for CPFT Social Workers to attend this course. There is a £30.00 charge for the wider CPFT workforce and the PVI sector

 A cancellation fee may be applied

Sensory Awareness Face to Face (Classroom)

This four-hour face-to-face course from LGSS is suitable for Cambridgeshire-based social care frontline managers who have previously attended a full medication administration course and work in any care setting and who will be required to assess the competency of Support Workers to administer ear, nose, eye drops and inhaled medicines.

Delegates would wish to:

•             Understand how to support the service user prior to the administration of drops or inhaled medicines

•             Be able to describe the anatomy of the eye, ear, nose and respiratory system

•             Be able to state the correct positioning of the service user prior to the administration

•             Be able to discuss how to apply knowledge of infection control to the administration of these medications

•             Be able to explain the current ‘best practice’ of administration

•             Be able to discuss how to modify the administration to suit the service user’s individual needs

 

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector in Cambridgeshire.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £40 per person applies to: Private, Voluntary and Independent Organisations.

 A cancellation fee may be applied to all delegates

ENED (Ear, Nose & Eye Drops) & Inhaled Medicines for Managers Face to Face (Classroom)

This half-day face-to-face course from LGSS is suitable for Cambridgeshire County Council and Northamptonshire County Council Social Care staff who work in a practitioner, Social Worker or Adult Support Coordinator role and anyone who works with people, e.g. customers, general public, service users and colleagues.    

One in a hundred people you meet may be on the Autistic Spectrum.

This course may provide some of the underpinning knowledge for the Care Certificate and towards the VQ unit: Level 2 Principles of diversity, equality and inclusion in adult social care settings.

Delegates will:

•          Gain a basic understanding of autistic spectrum disorder;

•          Receive a brief history of autism;

•          Consider the impact of autism on day-to-day living;

•          Gain an insight into the sensory impact of autism;

•          Understand how autism affects each person individually;

•          Learn about adjustments that may be beneficial for supporting a person with autism.

There are no entry requirements for this course

Fully funded for: Cambridgeshire County Council and Northamptonshire County Council, Adult Social Care staff.

A charge of £40 per person applies to: Private, Voluntary and Independent Organisations.

An Introduction to AutismFace to Face (Classroom)

This half-day course from LGSS is suitable for support workers/senior support workers from the PVI sector, CCC Adult Support Coordinators and CCC & CPFT Social Workers and others who provide support to adults with a learning disability and epilepsy.

This is a follow up to the one day training. It is advisable for support staff to attend this training one to two years after completing the one-day training.

Delegates would wish to:

•          Have an opportunity to discuss their experiences of supporting service users who have epilepsy and/or require emergency medication

•          Reflect on their understanding of epilepsy and the different types of seizures

•          Demonstrate an understanding of the safe management of a seizure

•          Demonstrate they can recognise and respond to emergency situations arising from a seizure

•          Continue to develop skills in observing and recording of seizures

•          Share best practice examples

This course is only open to Cambridgeshire County Council Adult Social Care staff, Cambridge & Peterborough Foundation Trust social care staff & employees from Private, Voluntary and Independent Organisations who are delivering health and social care interventions in Cambridgeshire. This could include support workers, Adult Support Co-ordinators or Social Workers.

There is no charge for CCC employees and no charge for CPFT Social Workers to attend this course. There is a £40.00 charge for the wider CPFT workforce and the PVI sector.

A cancellation fee may be applied.

Epilepsy Awareness RefresherFace to Face (Classroom)

This one day face-to-face course from LGSS and CREDS is for Heads of Service, Team Managers and Firstline Managers in Cambridgeshire County Council and aims to enable and empower participants to deliver training to their teams so that team members are better equipped to work effectively in a culturally diverse community and to recognise and challenge bias.

Delegates will:

•          Reflect on their current working practices

•          Explore the effect of making assumptions and stereotyping in the delivery of county services and on workplace relationships

•          Examine their responsibilities under The Equality Act 2010

•          Understand their collective role in delivering Cambridgeshire’s Equality Strategy

•          Respond appropriately in diverse situations

 There is no charge for attending this course but a cancellation fee may be applied

 

Cultural Competence and Anti-bias in our teams: Train the Trainer Face to Face (Classroom)

This one day face-to-face course from LGSS is Day 1 of a 5-Day Care Certificate Programme. It can be accessed as a single day or as part of the wider programme. The course is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care.

The day covers standards 1 & 2:

Standard 1: Understand your role.

Standard 2: Your personal development.

Delegates would wish to:

•          Understand their own role

•          Know how to work in ways that are agreed with their employer

•          Understand working relationships in health and social care

•          Be able to work in partnership with others

•          Be able to agree a personal development plan

•          Know how to develop their own knowledge, skills and understanding.

NB: Care Certificate Standard 12: Basic Life Support is a practical-based session which is available as a separate course.

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £25.00 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire.

A cancellation fee may be applied.

The Care Certificate. Day One; Standards 1 & 2Face to Face (Classroom)

This one day face-to-face course from LGSS is Day 2 of a 5-Day Care Certificate Programme. It can be accessed as a single day or as part of the wider programme. The course is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care.

The day covers standards 3, 4 & 7:

Standard 3: Duty of Care.

Standard 4: Equality and Diversity.

Standard 7: Privacy and Dignity.

Delegates would wish to:

•          Understand the support available for addressing dilemmas that may arise about duty of care

•          Be able to deal with comments and complaints

•          Know how to deal with incidents, errors and near misses

•          Know how to deal with confrontation and difficult situations

•          Understand the importance of equality and inclusion

•          Know how to work in an inclusive way

•          Know how to access information, advice and support about diversity, equality and inclusion

•          Understand the principles that underpin privacy and dignity in care

•          Know how to maintain the privacy and dignity of the individual(s) in their care

•          Know how to support an individual’s right to make choices

•          Know how to support individuals in making choices about their care

•          Understand how to support active participation

•          Know how to support the individual in active participation in their own care

NB: Care Certificate Standard 12: Basic Life Support is a practical-based session which is available as a separate course.

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £25.00 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire

A cancellation fee may be applied

The Care Certificate. Day Two; Standards 3, 4 & 7Face to Face (Classroom)

This one day face-to-face course from LGSS is Day 3 of a 5-Day Care Certificate Programme. It can be accessed as a single day or as part of the wider programme. The course is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care.

The day covers standards 5, 6, 10, 11 & 14:

Standard 5: Work in a person centred way.

Standard 6: Communication.

Standard 10: Safeguarding Adults.

Standard 11: Safeguarding Children.

Standard 14: Handling information.

Delegates would wish to:

•          Understand person centred values

•          Understand ways of working in a person centred way

•          Know how to demonstrate awareness of the individuals immediate environment and make changes to address factors that may be causing discomfort or distress

•          Have an awareness of any actions they may be undertaking that are causing discomfort or distress to individuals

•          Know how to support individuals to minimise pain or discomfort

•          Know how to support the individual to maintain their identity and self-esteem

•          Know how to support the individual using person centred values

•          Understand the importance of effective communication at work

•          Understand how to meet the communication and language needs, wishes and preferences of individuals

•          Understand how to promote effective communication

•          Understand the principles and practises relating to confidentiality

•          Understand the Principles of Safeguarding Adults

•          Know how to reduce the likelihood of abuse

•          Know how to respond to suspected or disclosed abuse

•          Know how to protect people from harm and abuse – locally and nationally

•          Know how to Safeguard Children from abuse

•          Know how to use appropriate verbal and non-verbal communication

•          Know how to support the use of appropriate communication aids/technologies

•          Know how to handle information in line with agreed ways of working

NB: Care Certificate Standard 12: Basic Life Support is a practical-based session which is available as a separate course.

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £25.00 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire.

A cancellation fee may be applied.

The Care Certificate. Day Three; Standards 5, 6, 10, 11 & 14  Face to Face (Classroom)

This one day face-to-face course from LGSS is Day 4 of a 5-Day Care Certificate Programme. It can be accessed as a single day or as part of the wider programme. The course is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care.

The day covers standards 8, 13 & 15:

Standard 8: Fluids & Nutrition.

Standard 13: Health & Safety.

Standard 15: Infection, Prevention & Control.

Delegates would wish to:

•          Understand how good nutrition and hydration is vitally important to health and wellbeing

•          Understand how dehydration is often a cause of many health related difficulties

•          Understand how personal hygiene and hygienic ways of working are essential when working with food and drink

•          Understand their responsibilities including legislation affecting Health and Safety

•          Understand the Risk Assessment

•          Understand Moving and Assisting safely

•          Understand how to respond to accidents and sudden illness

•          Understand the limitation on medicine and healthcare tasks

•          Understand safety of hazardous substances

•          Understand promoting fire safety

•          Understand how to recognise security issues and establishing identity

•          Understand the effects of stress and ways to manage it

•          Have an understanding of what micro-organisms are, and the sources of transmission

•          Have an understanding of the ‘Chain of Infection’, and how the chain can be broken within the working environment and by best practice

•          Have an understanding of the risks and how to protect themselves and the service users from infection

•          Have an understanding of safe hand washing techniques, and putting on/removing and disposal of gloves and aprons safely

NB: Care Certificate Standard 12: Basic Life Support is a practical-based session which is available as a separate course.

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £25.00 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire.

A cancellation fee may be applied

The Care Certificate. Day Four; Standards 8, 13 & 15Face to Face (Classroom)

This one day face-to-face course from LGSS is Day 5 of a 5-Day Care Certificate Programme. It can be accessed as a single day or as part of the wider programme. The course is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care.

The day covers Standard 9; Awareness of Mental Health, Dementia and learning Disability.

Delegates would wish to:

•          Understand the needs and experiences of people with mental health conditions, dementia or learning disabilities

•          Understand the importance of promoting positive health and well-being for an individual who may have a mental health condition, dementia or learning disability

•          Understand the importance of early detection of mental health conditions, dementia and learning disabilities

•          Understand the meaning of mental capacity in relation to how care is provided

NB: Care Certificate Standard 12: Basic Life Support is a practical-based session which is available as a separate course.

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £25.00 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire.

A cancellation fee may be applied.

The Care Certificate. Day Five; Standard 9Face to Face (Classroom)

This one day face-to-face course from LGSS is suitable for Cambridgeshire County Council & Cambridgeshire & Peterborough Foundation Trust Social Care staff who work in a practitioner, Social Worker or Adult Support Coordinator role and support people in crisis situations.

Delegates would wish to:

•          Gain basic knowledge about crisis theory and how to apply it in practice

•          Understand the different dimensions and stages of a crisis

•          Gain knowledge of the different skills that practitioners require for effective crisis intervention and tier-two interventions

•          Understand how to apply crisis theory in day-to-day practice

This course is only open to Employees from Cambridgeshire County Council & the Cambridgeshire & Peterborough Foundation Trust.

There is no charge for attending this course but a cancellation fee may be applied.

Crisis Resolution in Adult Social CareFace to Face (Classroom)

This one day face-to-face course from LGSS is suitable for Cambridgeshire County Council and Cambridge & Peterborough Foundation Trust Social Care staff who work in a practitioner, Social Worker or Adult Support Coordinator role and who complete care & support plans with service users.

Delegates would wish to:

•             Gain an understanding of the legislative background to care & support planning

•             Gain an understanding of what an outcome is

•             Gain an understanding of how to undertake outcome focused care & support planning with service users and carers

This course is only open to social care practitioners from Cambridgeshire County Council & the Cambridge & Peterborough Foundation Trust.

This course is not open to support workers from CCC support services or support workers from the Private, Voluntary & Independent sector.

There is no charge for attending this course but a cancellation fee may be applied.

Outcome Focused Care in Support Planning in Adult Social CareFace to Face (Classroom)

This one day face-to-face course from LGSS is suitable for Cambridgeshire County Council and Cambridge & Peterborough Foundation Trust Social Care staff who work in a practitioner, Social Worker or Adult Support Coordinator role. This course is directly linked to the strength-based approach to working with people that is detailed within the Care Act 2014

Delegates would wish to:

•          Gain a basic understanding of the theory of Strengths-Based Conversations and Approaches

•          Be able to identify different types of Strengths and Assets

•          Gain a basic understanding of Empowerment and how to use empowerment tools in strengths-based practice

•          Understand how to undertake and deliver a Strengths-Based Approach in practice

 This course is only open to social care practitioners from Cambridgeshire County Council & the Cambridge & Peterborough Foundation Trust.

This course is not open to support workers from CCC support services or support workers from the Private, Voluntary & Independent sector.

 There is no charge for attending this course but a cancellation fee may be applied

 

Strength-Based Conversations in Adult Social Care Face to Face (Classroom)

This one day face-to-face course from LGSS is suitable for Cambridgeshire County Council and CPFT employees in the Adult Support Coordinator, Social Worker and Senior Social Worker role who will be completing carers assessments, carers support plans and carers reviews.

This course is also appropriate for CCC team managers who oversee practice at a team and individual level.

It is viewed as core training for CCC Adult Support Coordinators, Social Workers and Senior Social Workers.

This course can also be accessed by organisations that complete carers assessments as a delegated function for Cambridgeshire County Council or CPFT (Carers Trust Cambridgeshire, Making Space & the Alzheimer’s Society).

The course aims to provide delegates with an overview of the approach to working with carers in line with the principles of the Care Act 2014 and the Transforming Lives service delivery model.

Delegates would wish to:

•          Gain an understanding of how the Care Act 2014 and Transforming Lives relate to working with carers

•          Gain an understanding of how to complete a carers assessment & support plan

•          Gain an understanding of what funding, services and support can be accessed by carers

•          Gain an understanding of how to complete a carers review

This course is only open to Employees from Cambridgeshire County Council, the Carers Trust Cambridgeshire, Making Space & the Alzheimer’s Society

There is no charge for attending this course but a cancellation fee may be applied

Carers Assessment, Support Planning & Reviews Face to Face (Classroom)

This one day face-to-face course from LGSS is suitable for Cambridgeshire-based social care Support Workers who will be administering medication in domiciliary care settings, day services, supported living services and extra-sheltered services based in Cambridgeshire.

Delegates would wish to:

•          Understand where their responsibilities lie from start and finish i.e. to follow the Care Plan and ensure they are training and competent

•          Understand the medication policy including the levels of medication support

•          Understand all relevant documentation related to safe administration of medicines

•          Understand what to do if they make a mistake, can they take a verbal instruction, when, how and from whom

•          Understand the importance of hygiene, when to wear gloves and a safe no-touch technique

•          Understand accurate administration, recording and record keeping

•          Understand different forms, uses and routes of medication administration

•          Understand the safe disposal of medication including responsibilities

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector in Cambridgeshire.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £55 per person applies to: Private, Voluntary and Independent Organisations.

 

A cancellation fee may be applied to all delegates

Medication Administration for Support Workers Face to Face (Classroom)

This one day face-to-face course from LGSS is suitable for social care front-line managers and will provide them with up to date information related to Medication Management in Cambridgeshire, following their attendance of a full medication course in the past year.

Delegates would wish to:

•          Understand their responsibility to follow the Care Plan and ensure they are trained and competent to do the task

•          Understand the medication policy, the risk assessment and ‘The six rights’

•          Understand the correct storage of medicines including storage requirements,temperatures and the process of checking medicines in/out of the home

•          Understand how to safely administer medicines including recording using a MAR Chart.

•          Understand the importance of hygiene, when to wear gloves and a safe no-touch technique

•          Understand what to do if a mistake is made

•          Understand different forms, uses and routes for medication administration

•          Understand the safe disposal of medication including record keeping

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector in Cambridgeshire.

 

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £55 per person applies to: Private, Voluntary and Independent Organisations.

 

A cancellation fee may be applied to all delegates

Medication Refresher for Managers Face to Face (Classroom)

This one day face-to-face course from LGSS is suitable for social care support workers who support adult service users and carers with care and support planning.

Delegates would wish to:

•          Gain an understanding of the legislative background to care and support planning

•          Gain an understanding of what an outcome is

•          Gain an understanding of how to undertake outcome focused support planning with service users and carers.

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire who are delivering health and social care interventions.

This course is not for Social Workers or Adult Support Coordinators from Cambridgeshire County Council or the Cambridge & Peterborough Foundation Trust. A separate course is available to those staff.

There is no charge for CCC employees to attend this course. There is a £55.00 charge for support workers from CPFT and the PVI sector in Cambridgeshire.

A cancellation fee may be applied

Outcome Focused Care & Support Planning for the PVI Sector Face to Face (Classroom)

This one day face-to-face course from LGSS is suitable for support staff working in any social care setting who wish to improve their knowledge in relation to communication, recording & reporting requirements within care and support services. The course is open to support staff from both Cambridgeshire & Northamptonshire.

Delegates would wish to:

•          Consider what effective communication is and a range of communication methods and styles

•          Understand how to promote effective communication

•          Understand how to establish an individual’s communication and language needs, wishes and preferences

•          Consider barriers to effective communication and ways to reduce these

•          Explore what information and support is available to promote effective communication

•          Legislation and agreed ways of working to maintain confidentiality in day-to-day communication

•          Why it is important to have secure systems for recording, storing and sharing information

•          What confidentiality means in relation to work role and situations where information, normally considered to be confidential, might need to be passed on

•          The types of records we keep and the principles of good record keeping

This course is open to Employees from Cambridgeshire County Council & Northamptonshire County Council support services and employees in support services from the Private, Voluntary and Independent sector.

There is no charge for CCC & NCC employees attending this course but a cancellation fee may be applied.

There is a £55.00 per person charge for delegates from the Private, Voluntary and Independent sector.

Communication, Recording & ReportingFace to Face (Classroom)

This one day face-to-face course from LGSS is suitable for support workers/senior support workers from the PVI sector, CCC Adult Support Coordinators and CCC & CPFT Social Workers and others who provide support to adults with a learning disability and epilepsy.

The course provides a general overview of CCC’s Epilepsy service and some of the technology they use. It’s an interactive session suitable for anyone working, studying or volunteering in health and social care in Cambridgeshire.

The course is facilitated by Learning Disability Nurses and is aimed at staff and carers who support service users who have a learning disability and the facilitators will refer to Adults with a Learning Disability during the training. If you do not work with adults with a learning disability the course will still be relevant as most of the information provided will still be applicable to other fields of practice.

Delegates would wish to:

•          Gain an understanding of epilepsy and different types of seizures

•          Have information on the safe management of a seizure

•          Be able to recognise an emergency situation arising from a seizure and safely manage this

•          Increase skills in observing and recording seizures

•          Demonstrate awareness of how to appropriately administer rectal diazepam and buccal midazolam

This course is only open to Cambridgeshire County Council Adult Social Care staff, Cambridge & Peterborough Foundation Trust social care staff & employees from Private, Voluntary and Independent Organisations who are delivering health and social care interventions in Cambridgeshire. This could include support workers, Adult Support Co-ordinators or Social Workers.

There is no charge for CCC employees and no charge for CPFT Social Workers to attend this course. There is a £55.00 charge for the wider CPFT workforce and the PVI sector.

A cancellation fee may be applied.

Epilepsy AwarenessFace to Face (Classroom)

This one day face-to-face course from the Learning Disability Partnership’s Speech & Language Team and LGSS is suitable for support workers who come into contact with, or work directly with people who have learning disabilities.

This course will enable staff to improve the communication of the people they support, aid choice, develop their own skills and provide a good communication environment which will help facilitate their work. It is a fun and practical day.

Delegates would wish to:

•          Understand how communication develops and how complex it can be

•          Understand the impact of a learning disability on communication

•          Learn how to adapt your communication to the needs of the service users

•          Understand barriers to communication and find ways to overcome them using a range of simple practical tools and strategies

•          Understand the complexity of making real choices

•          Recognise good communication support

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector.

Fully funded for Cambridgeshire County Council Adult Social Care staff.

A charge of £55 per person applies to: Private, Voluntary and Independent Organisations.

A cancellation fee may be applied to all delegates

Inclusive Communication: Day 1. An Introduction to Communicating with Adults with Learning Disabilities  Face to Face (Classroom)

This one-day face-to-face course from the Learning Disability Partnership’s Speech & Language Team and LGSS is suitable for support workers who support adults with learning disabilities who experience difficulty with eating and/or drinking (swallowing).

Delegates would wish to:

•             Learn how to make eating & drinking a safe and pleasurable experience

•             Recognise the specific difficulties experienced by adults with learning disabilities

•             Understand the link between these specific difficulties and poor health and quality of life outcomes

•             Learn how to modify drinks and meals

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £55 per person applies to: Private, Voluntary and Independent Organisations.

 A cancellation fee may be applied to all delegates

Supporting Adults with Learning Disabilities to Eat and Drink Safely   Face to Face (Classroom)

This six-hour face-to-face course from LGSS is suitable for social care support workers who support adult service users and carers. The course aims to provide delegates with the skills and knowledge to work with service users and carers using a strengths-based approach. They will be able to support people to utilize their own strengths such as personal resilience, and enable them to tap into the strengths offered by their circle of support and their local community.

Delegates would wish to:

•             Gain a basic understanding of the theory of Strengths-Based Approaches

•             Understand the drivers for transformation

•             Be able to identify different types of Strengths and Assets

•             Understand how to undertake and deliver a Strengths-Based Approach within assessments and support planning

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire who are delivering health and social care interventions.

This course is not for Social Workers or Adult Support Coordinators from Cambridgeshire County Council or the Cambridge & Peterborough Foundation Trust. A separate course is available to those staff.

There is no charge for CCC employees to attend this course. There is a £55.00 charge for support workers from CPFT and the PVI sector in Cambridgeshire.

A cancellation fee may be applied

Strength-Based Conversations for the Private, Voluntary & Independent Sector (PVI) Face to Face (Classroom)

This three-hour face-to-face course from LGSS is suitable for Cambridgeshire-based social care Support Workers who have previously attended a full medication administration course and who will be administering ENED (Ear, Nose & Eye Drops) & Inhaled Medicines in domiciliary care settings, day services, supported living services and extra-sheltered services based in Cambridgeshire.

Delegates would wish to:

•             Describe how to support the service user prior to the administration of drops or inhaled medicines

•             Describe the anatomy of the eye, ear, nose and respiratory system related to administration

•             State the correct positioning of the service user prior to the administration

•             Discuss how to apply knowledge of infection control to the administration of these medications

•             Explain the current ‘best practice’ of administration

•             Discuss how to modify the administration to suit the service user’s individual needs

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £40 per person applies to: Private, Voluntary and Independent Organisations.

A cancellation fee may be applied to all delegates.

ENED (Ear, Nose & Eye Drops) & Inhaled Medicines for Support StaffFace to Face (Classroom)

This three-hour face-to-face course from LGSS is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors in Cambridgeshire & Northamptonshire who support people with Pressure Area Care

Delegates would wish to:

•          Know what is meant by the term pressure area

•          Have knowledge about the skin and its function

•          Know who is at risk

•          Be able to recognise a pressure ulcer

•          Know who to report concerns too

•          Know how to prevent a pressure ulcer forming

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £40.00 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire

A cancellation fee may be applied

Pressure Area CareFace to Face (Classroom)

This three-hour course from LGSS is suitable for all support staff including supported living, residential, respite, adult placement and day services who are directly involved in food preparation and cooking activities.

Delegates would wish to:

•          Understand the importance of food safety

•          Know of suitable food preparation methods that will ensure prevention of contamination, multiplication of bacteria and the spread of infection

•          Know of the consequences and deviation of good food hygiene practices

•          Understand ways in which good hygiene practices can be promoted

This course is open to Cambridgeshire County Council Adult Social Care staff, Cambridge & Peterborough Foundation Trust social care staff & employees from Private, Voluntary and Independent Organisations in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees and for CPFT Social Workers to attend this course. There is a £40.00 charge for the wider CPFT workforce and the PVI sector in Cambridgeshire and Northamptonshire

A cancellation fee may be applied

Food Safety Awareness Face to Face (Classroom)

This three-hour course from LGSS is suitable for all support staff including supported living, residential, respite, adult placement and day services who provide support to adults to eat and drink.

Delegates would wish to:

•          Gain a general understanding of food safety and hygiene in the preparation and handling of food

•          Understand the importance of good nutrition and hydration in maintaining health and wellbeing

•          Recognise signs and symptoms of poor nutrition and hydration

•          Understand how to promote adequate nutrition and hydration

This course is open to Cambridgeshire County Council Adult Social Care staff, Cambridge & Peterborough Foundation Trust social care staff & employees from Private, Voluntary and Independent Organisations in Cambridgeshire and Northhamptomshire who are delivering health and social care interventions. There is no charge for CCC employees and for CPFT Social Workers to attend this course. There is a £40.00 charge for the wider CPFT workforce and the PVI sector in Cambridgeshire and Northhamptomshire.

A cancellation fee may be applied

Fluids & NutritionFace to Face (Classroom)

This three-hour course from LGSS is suitable for support workers working within adult social care support services in the public sector and/or the private, voluntary and independent (PVI) sectors across health and social care.

Delegates would wish to:

•          Understand their responsibilities as a social care worker when assisting with practical skills

•          Understand health and social care values and what privacy and dignity mean in practice

•          Understand how to support service users in a person centred way

•          Understand how to communicate effectively

•          Know a range of practical skills

This course is open to support workers from Cambridgeshire County Council Adult Social Care support services, Cambridge & Peterborough Foundation Trust social care support services and from the Private, Voluntary and Independent sector in Cambridgeshire and Northamptonshire who are delivering health and social care interventions.

There is no charge for CCC employees to attend this course. There is a £40 charge for support workers from CPFT, NCC and the PVI sector in Cambridgeshire and Northamptonshire

A cancellation fee may be applied

Providing Personal Care with Dignity Face to Face (Classroom)

This two day face-to-face course from LGSS is suitable for Cambridgeshire County Council social care practitioners, support workers from the Private, Voluntary and Independent sector and for people who have frequent and intensive contact with dementia or for people who wish to further their knowledge of dementia.

During the course you will receive information about:

• the neurology of dementia i.e. what dementia is and how the brain may be affected.

• common types of dementia and how dementia impacts on an individual’s day to day life i.e. how the individual processes information and how abilities may fluctuate

• the risks, the impact of early diagnosis and the process of monitoring and reporting

• the key principles of personhood and person centred care and explore different models, techniques to support individuals

• well-being and how to develop creative approaches to support an individual’s reality

• factors that can affect communication and interaction with individuals with dementia

There will be a detail session that shows learners how to:

• use the PAL (Pool Activity Level) instrument to engage individuals with dementia in meaningful occupation (activities)

There are no entry requirements for this course

[£110-00] Advertised Price where not included in a Service Level Agreement and cost for cancellation/non attendance.

Seeing Through Dementia: a person centred approachFace to Face (Classroom)

This two-day face-to-face course from LGSS is aimed at Frontline Managers who work in Cambridgeshire-based residential social care settings. It covers the knowledge and skills needed to ensure the safe management and administration of medication and to undertake a medication competency assessment.

Delegates would wish to:

•          Be able to use the Medicines Management in The Residential Setting (Adult Social care ) Medication Policy, to underpin all assistance with medication

•          Know and understand the responsibilities of the line manager and the support worker related to the safe administration of medication

•          Know how to obtain, store and transport medicines including controlled drugs, and be aware of key security

•          Know how to administer medicines safely including recording and record keeping

•          Be able to assess medication risks using the Medication Risk Assessment Protocol

•          Be able to use the Medication Administration Record in practice.

•          Be able to use an effective method of assessment for medication administration competency using the Medication Competency Framework

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector in Cambridgeshire.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £110 per person applies to: Private, Voluntary and Independent Organisations.

A cancellation fee may be applied to all delegates.

 

Medication Management for Residential Managers Face to Face (Classroom)

This two-day face-to-face course from LGSS is aimed at Frontline Managers who work in Cambridgeshire-based social care settings. It covers the knowledge and skills needed to ensure the safe management and administration of medication and to undertake a medication competency assessment.

Delegates would wish to:

•             Be able to use the Cambridgeshire Health and Social Care Organisations Medication Policy, to underpin all assistance with medication

•             Be able to identify the different LEVELS of SUPPORT with medication, as described in the Medication Policy

•             Be able to assess medication risks using the Medication Risk Assessment Protocol

•             Be able to use the Medication Administration Record in practice

•             Be able to identify the responsibilities of the line manager and the care worker, related to the safe administration of medication

•             Be able to use an effective method of assessment for medication administration competency using the Medication Competency Framework

•             Be able to name who to contact in cases where the practical administration of medication is not adequate

This course is only open to Employees from Cambridgeshire County Council’s Adult Support Services & employees from the social care Private, Voluntary & Independent sector in Cambridgeshire.

Fully funded for: Cambridgeshire County Council Adult Social Care staff.

A charge of £110 per person applies to: Private, Voluntary and Independent Organisations.

 

A cancellation fee may be applied to all delegates

 

Medication Administration for Managers Face to Face (Classroom)
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